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Frequently Asked Questions

What is a bulk meal?

The “bulk-it-up” option will add an extra 2 ounces of protein and double the carbohydrates. This is perfect for athletes, fitness motivated people and those looking for gains.

How do I order keto meals?

Simple. You can click the icon “keto” and the menu will filter all the keto friendly meals.

Can I mix and match keto, classic and vegetarian meals?

Yes, you can order any combination of meals that you would like. We believe in balance and variety.

Are the meals fresh or frozen?

The meals are made from fresh ingredients and then are delivered fresh, never frozen to your front door.

How do I heat the meals up?

Place the meal in a microwave with the lid on and microwave for indicated time on the label or cook on stovetop in a skillet until cooked to desired temperature.

How and when are the meals delivered?

The meals are delivered in insulated, thermal bags with ice packs ensuring their freshness for up to 4 hours if you are not home when the meals are delivered. You will receive a text from your delivery driver when your meals have been delivered.

How do I return the bags and icepacks?

You can leave your empty bags with the icepacks outside you door for the delivery driver to pick up when they drop off your next delivery.

What kind of packaging do you use?

We use biodegradable containers.

When can I select my meals as a subscriber?

You may select your meals after your initial payment and then after each payment process (weekly), you will then be able to select meals for the following week.

How do I skip a week as a subscriber?

After your payment process for the week, you may then go to your profile > subscriptions > skip a delivery. Then select the week(s) you would like to skip.

What is the difference between Al A Carte and Subscriptions

Subscription: * Auto-renew each week - no need to fill out payment and shipping info * Your food preferences can be managed under your subscription profile * You may select your meals each week after your renewal has processed * If you forget to select your meals, the system will choose based on your food preferences * You may skip a week(s) with our “skip a delivery" function * $10 sign up/ bag fee * Save money with the subscription plans Al A Carte * One time purchase * May order multiple delivery days in a single order * $25 min order per delivery day * No sign-up fee * We recommend this to anyone who wants to try us first